Discover your next Voray event

Building Exceptional Customer Experiences in eCommerce

Stephanie Urban

Join Stephanie Urban, Vice President, Digital Marketing & eCommerce at Tarte Cosmetics, for a night of good food, drink, and excellent conversation. Gather with other digital leaders to discuss the power of creating memorable customer moments in eCommerce. 


 With an increasingly competitive market, keeping the attention of potential buyers requires differentiated tactics. Enhancing your shopper’s online experience via innovation, personalization, and impactful marketing can create a more engaged and committed user. Discuss the strategies and tools that can create an engaging experience sticky enough to drive conversions and keep your brand top of mind.

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Tuesday, May 07, 2019 at 6:30 PM

New York, NY

Confirmed guests

Damien Alexeev
Jinal Shah
Ingrid Milman
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Delivering Great Customer Experience in the Consumer Age

Nicola Blue

Join Nicola Blue, Vice President, Amex Insights - Global Consumer at American Express, for a night of good food, drink, and excellent conversation. Gather with other company leaders to discuss a world in which consumer power is stronger than ever before.


With more avenues for buying, reviewing, and interacting with brands than ever before, ensuring quality customer experience becomes a multi-headed Hydra. If customers tweet for support, do you push them on platform? What's the best strategy for handling negative reviews? Discuss the tactics and tools necessary to deliver the best customer service possible. 


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Wednesday, May 08, 2019 at 6:30 PM

New York, NY

Confirmed guests

Maya Salwen
Thomas Little
Weslee Berke
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Automation Revolution: Reactive and Proactive Strategies for a World with Different Human Jobs

Isaac Silverman

Join Isaac SilvermanHead of Rider Growth at Uber, for a night of good food, good drink, and even better conversation with other technology decision makers.


The evening's discussion will focus on the coming automation revolution. Automation appears poised to transform industry and our society. What happens as certain jobs become obsolete? What opportunities are created and what challenges will we have to face both at the enterprise and societal levels? How might we ensure a graceful transition into an automated era? 



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Thursday, May 16, 2019 at 6:30 PM

San Francisco, CA

Confirmed guests

Chris Turitzin
Runik Mehrotra
Amir  Movafaghi
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The Perfect Funnel: Creating the Most Effective User Experience to Drive Conversions

Ted McNamara

Join Ted McNamara, CFO and Treasurer for M. Gemi, for an invite-only dinner of company leaders. Meet with other executives to discuss the tactics and tools that create the perfect customer experience from start to sale. 


For any business with a website, the perfect funnel is the holy grail. Every click is another point where a potential customer could exit. Gather with other company leaders to discuss the insights and challenges present in crafting a flawless funnel that ensures a solid bottom line. 

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Tuesday, May 21, 2019 at 6:30 PM

Boston, MA

Confirmed guests

Allyson Barr
John Lara
Tom Huntington
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Fun in the Funnel: Finding the Fastest Route to Check Out

Tom Montgomery

Join Tom Montgomery, CMO/CTO and Co-Founder of Chubbies, for an invite-only dinner of ecommerce leaders. Meet with other executives to discuss the tactics and tools necessary to create a funnel that compels users to checkout. 


The holy grail of the ecommerce business is a perfect funnel. From first contact to repeat purchase, crafting an experience that gently guides users successfully to checkout requires insight and tools that serve unique needs. Gather with other ecommerce executives to share the experiences, lessons, and revelations that have crafted a holy grail of a funnel. 

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Wednesday, May 22, 2019 at 6:30 PM

San Francisco, CA

Confirmed guests

Rachele Gillmar
John Eng
Brian King
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Scaling Customer Service: Building Brand Loyalty in an Age of Digital Communication

Claudia Huapaya

Join Claudia Huapaya, VP of Customer Experience & Retail at Rent the Runway, for a night of good food, good drink, and even better conversation. Talk with other ecommerce and retail peers about the challenges and successes of creating a seamless shopping experience that works online and in-person.


Today, customers expect an incredible experience when buying - or renting - great products. Translating an in-person level of service and support online requires creativity, vision, and differentiation. Share tactics and tools that help create a powerful and unique shopping experience, regardless of the medium. 

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Wednesday, May 29, 2019 at 6:30 PM

New York, NY

Confirmed guests

Nitasha Ranganath

The Team Sport of Delivering an Awesome User Experience

Sarah Welch

Join Sarah Welch, CMO of CarGurus, for a night of good food, drink, and excellent conversation. Gather with other company leaders to discuss the holy grail of delivering an awesome customer experience, and how to rally an organization around this goal.


Delivering an exceptional customer experience requires orchestrating a wide set of skills, capabilities and perspectives across your organization. Join other industry leaders to discuss the opportunities and challenges in aligning cross-functional teams within and sometimes beyond your organizational walls to unearth, interpret and effectively address customer needs in ways that will delight them and grow your business.

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Thursday, June 13, 2019 at 6:30 PM

Boston, MA

Confirmed guests

Shilpa Reddy

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We're building an authentic community of professionals that powers life-changing relationships. To become part of our community, attend events, and browse our complete list of Voray events, sign up below.

Already a member? Sign in