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Scaling Customer Service: Building Brand Loyalty in an Age of Digital Communication

Claudia Huapaya

Join Claudia Huapaya, VP of Customer Experience & Retail at Rent the Runway, for a night of good food, good drink, and even better conversation. Talk with other ecommerce and retail peers about the challenges and successes of creating a seamless shopping experience that works online and in-person.


Today, customers expect an incredible experience when buying - or renting - great products. Translating an in-person level of service and support online requires creativity, vision, and differentiation. Share tactics and tools that help create a powerful and unique shopping experience, regardless of the medium. 

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Wednesday, May 29, 2019 at 6:30 PM

New York, NY

Confirmed guests

Erin Miller
Thomas Little
Maya Salwen
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At capacityTechnology

Understand the User, Be the User: Developing Empathetic User Experiences

Brent Tworetzky

Join Brent Tworetzky, SVP of Product Management at InVision, for an invite-only dinner of product leaders. Meet with other executives to discuss the tactics and strategies necessary to create a near-perfect product experience.


It's the constant challenge for designers and product leaders: creating an intuitive experience that looks as beautiful as it feels to use. But talk to any urban planner and they'll tell you: desire paths still exist. Users are unpredictable, but that doesn't mean we stop trying to make products that improve the user experience. By better understanding our users, having empathy for them, we can create better products. 

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Thursday, May 30, 2019 at 6:30 PM

New York, NY

Confirmed guests

Jessica Prager
Jeremiah Zinn
Nikita Miller
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The Future of Buildings: A Dinner for CRE Owners, Investors, and Operators

Eli Elefant

 Join Eli Elefant, CEO of PBC USA, for an intimate night of dinner and conversation. Gather with other commercial real estate owners, investors and operators to discuss the challenges and successes of managing real estate assets in an ever-changing real estate environment. 


From co-working, security, access, building management systems, pre-fab construction and building materials, the world of real estate is changing. Please join us for an intimate dinner and discussion about the future of buildings.

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Wednesday, June 05, 2019 at 6:30 PM

New York, NY

Confirmed guests

David Marks
Laurie Golub
Atit Jariwala
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Finding "Big Short"-cuts in Deal Flows

Peter Lehrman

Join Peter Lehrman, CEO of Axial, for an invite-only dinner of company leaders. Meet with other executives to discuss when to buy, when to sell, and when to wait. 


We don't all need to have the outlook of The Big Short's Mark Baum. Hating the market doesn't help make businesses run, no matter how many famous people explain economic levers. Gather and share insights with other investment leaders that make finding and striking the right deals a cinch. 

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Thursday, June 06, 2019 at 6:30 PM

New York, NY

Confirmed guests

James Rohrbach
Emily Chen
Milton Lee
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Duopoly Dilemma: Diversifying Digital Channels in a Facebook and Google World

Will Ferguson

Join Will Ferguson, Head of Marketing at Bark & Co., invite-only dinner of marketing leaders. Meet with other executives to discuss the tactics and strategies necessary to reach audiences beyond the Google and Facebook ecosystems. 


The world of digital marketing feels increasingly small. It can seem that we only have two choices: Facebook ads and Google AdWords. The Duopoly didn't always exist, though. And knowing how much the world changes, it won't always be like this either. Gather with other leaders to share the experiences and insights that power marketing campaigns around and beyond the Duopoly. 


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Thursday, June 06, 2019 at 6:30 PM

New York, NY

Confirmed guests

Taimour Azizuddin
Jinal Shah
Jess Bahr
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Disruption Rules: Driving Innovation in Regulated Industries

Glen Tullman Michael Greeley

Join Michael Greeley, Co-founder and General Partner at Flare Capital along with Glen Tullman, Executive Chairman at Livongo, for a night of good food, good drink, and even better conversation. Talk with peers about the challenges and successes of leading companies in regulated industries. 


HIPAA and ACA regulations are well-known headaches to innovators in the healthcare space. There is extensive data that can prove invaluable to healthcare startups and established health care companies. And there are tools to help companies stay compliant with regulation while innovating. Come share your experiences with tools and strategies that have helped drive innovation while also maintaining compliance. 

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Thursday, June 06, 2019 at 6:30 PM

San Francisco, CA

Confirmed guests

Monica Tran
Mudit Garg
Lisa Wu
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A Feast for Female Leaders

Lydia Gilbert Nadia Boujarwah

Join Lydia Gilbert and Nadia Boujarwah, co-founders at Dia&Co., for an invite-only dinner of company leaders. Meet with other female leaders to discuss the tactics and strategies for leading an organization to new heights. 


It's an exciting time to be a female founder or company leader. With all-female Investment Funds and surging interest in making the world of business an equal playing field, more opportunities are opening up everyday for women. Gather with other women business leaders to discuss the feast being laid out and how to make the most of all these opportunities. 



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Wednesday, June 12, 2019 at 6:30 PM

New York, NY

Confirmed guests

Kathryn Minshew
Angela Ceresnie
Danielle Weinblatt
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Pushing the Limits of Automation

Alex Poon

Join Alex Poon, VP of Engineering at AICure and Founder, Advisor, and former COO of x.ai, for an evening of good food, drink, and even better conversation. Gather with other tech executives to discuss strategies for implementing new automation tools in an existing workflow. 


Automation is both an exciting prospect and a daunting task to implement. We need to decide what tasks to automate and how fully-automated those tasks needs to be. And what departments, too? Data-collection is easily automated, but what can we entrust an algorithm or tool to handle in recruiting or marketing? Share insights with other leaders in the goal of achieving efficiently automated workflows.

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Wednesday, June 12, 2019 at 6:30 PM

New York, NY

Confirmed guests

Travis Donia
Russell Kurtz
Jim McGowan
See all 16 confirmed guests

The Team Sport of Delivering an Awesome User Experience

Sarah Welch

Join Sarah Welch, CMO of CarGurus, for a night of good food, drink, and excellent conversation. Gather with other company leaders to discuss the holy grail of delivering an awesome customer experience, and how to rally an organization around this goal.


Delivering an exceptional customer experience requires orchestrating a wide set of skills, capabilities and perspectives across your organization. Join other industry leaders to discuss the opportunities and challenges in aligning cross-functional teams within and sometimes beyond your organizational walls to unearth, interpret and effectively address customer needs in ways that will delight them and grow your business.

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Thursday, June 13, 2019 at 6:30 PM

Boston, MA

Confirmed guests

Scott Braun
Jillian Balis
Alex Bender
See all 7 confirmed guests

Money Matters: Managing the Digital Cash Economy

Sonia Nagar

Join Sonia Nagar, Partner at Prtizker Group, for a night of good food, drink, and excellent conversation. Gather with other company leaders to discuss the impact of a cashless world. 


In a world where card and app are queens, managing, leveraging, and improving these alternate methods of payment requires insight and vision. Where does cryptocurrency fit in with digital payment apps? Will the QR code, so popular in China, ever make it to western markets? Meet with other founders and executives to discuss the future of consumer money management. Share insights, strategies, and tactics that will help your company navigate a cashless economy. 

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Monday, June 17, 2019 at 6:30 PM

Chicago, IL

Confirmed guests

Carrie Bienkowski
Winnie Park
Mary Laube-Gale
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We're building an authentic community of professionals that powers life-changing relationships. To become part of our community, attend events, and browse our complete list of Voray events, sign up below.

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