Empowering Customer Teams: Achieving Agent Readiness from the Start

Host

Jeff Shah

Sponsored by

Cecile Desmarais
Mike Raley

Details

Tuesday, December 03, 2019 // 6:30 PM - 9:00 PM

New York, NY

Jeff Shah, Executive Director, Customer Care at The New York Times, hosts an invite-only dinner for customer leaders  to discuss attracting the right support team and empowering them with the tools they need to train up  and improve their personal performance, proving foundational to the success of your customer care team.


Join us for a fun night of drinks, dinner and valuable conversation as we discuss tackling what it takes to shape the success your customer care team..

Guestlist

Peggy Taber
Hank Reinhart

Sponsored by

Cecile Desmarais
Mike Raley

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