Empowering Customer Teams: Achieving Agent Readiness from the Start
Tuesday, December 03, 2019 // 6:30 PM - 9:00 PM
New York, NY
Jeff Shah, Executive Director, Customer Care at The New York Times, hosts an invite-only dinner for customer leaders to discuss attracting the right support team and empowering them with the tools they need to train up and improve their personal performance, proving foundational to the success of your customer care team.
Join us for a fun night of drinks, dinner and valuable conversation as we discuss tackling what it takes to shape the success your customer care team..