Canceled

Delivering Customer Experiences: A Support Transformation that Drives Business Results

Host

Jeff Shah
Cecile Desmarais
Mike Raley

Details

Tuesday, December 03, 2019 // 6:30 PM - 9:00 PM

New York, NY

Jeff Shah, Executive Director, Customer Care at The New York Times, hosts an invite-only dinner for customer leaders to discuss delivering support experiences by empowering support agents with the tools they need to be more efficient – and how these strategies have proven to be foundational to the success of customer care operations.


Join us for a fun night of drinks, dinner and valuable conversation as we discuss tackling what it takes to shape the success  of your customer service transformation.

Guestlist

Ali Lichtenstein
Amjad Mohmood
Peggy Taber
Hank Reinhart
Cecile Desmarais
Mike Raley

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