Hear 'Em Where They're At: Engaging with Customers Effectively Across Channels

Host

Jeff Terrell

Sponsored by

Jeffrey Reekers
Robert Statsky

Details

Monday, August 26, 2019 // 6:30 PM - 9:00 PM

San Francisco, CA

Jeff Terrell, Senior Director, Customer Support at GoPro, hosts a night of good food, drink, and better conversation around managing customer experiences across all channels.


The world is undeniably omnichannel. And customers are using each and everyone of those channels to engage with brands. It raises the question: how do companies manage the multiple avenues customers can connect with them? Gather with other senior customer service professionals to discuss managing communication channels and how best to leverage each one for flawless customer service. 




Guestlist

Corey Harris
Brett Frazer
Jay Kershner
Lawrence  Lewis
Jeremy Pelkey
Laurel Coster
Jill Godsey
James Dunbar
Stephanie Mohr
Gerald Hastie

Sponsored by

Jeffrey Reekers
Robert Statsky

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