Hear 'Em Where They're At: Engaging with Customers Effectively Across Channels
Monday, August 26, 2019 // 6:30 PM - 9:00 PM
San Francisco, CA
The world is undeniably omnichannel. And customers are using each and everyone of those channels to engage with brands. It raises the question: how do companies manage the multiple avenues customers can connect with them? Gather with other senior customer service professionals to discuss managing communication channels and how best to leverage each one for flawless customer service.