Wednesday, May 29, 2019 // 6:30 PM - 9:00 PM
New York, NY
Join Claudia Huapaya, VP of Customer Experience & Retail at Rent the Runway, for a night of good food, good drink, and even better conversation. Talk with other ecommerce and retail peers about the challenges and successes of creating a seamless shopping experience that works online and in-person.
Today, customers expect an incredible experience when buying - or renting - great products. Translating an in-person level of service and support online requires creativity, vision, and differentiation. Share tactics and tools that help create a powerful and unique shopping experience, regardless of the medium.