Optimizing the Customer Experience

Host

Jonathan Marr
Anand Janefalkar
Jim Schinella

Details

Thursday, September 27, 2018 // 6:30 PM - 9:00 PM

San Francisco, CA

Join Jonathan Marr, Director of Customer Service at Sephora, as he hosts a private dinner with fellow leaders in customer support, service and experience.


With customers being more empowered than ever companies must keep up with increased demands from customers and take action based on the voice of the customer in order to remain competitive. Over a night of fantastic food and drink, we'll discuss tools and technologies that aid in creating an optimized customer experience. Most importantly, this will be an opportunity to exchange ideas and meet new people.




Guestlist

Guneet Singh
Karen Tang
Ahmad Zakaria
Alexandre Giess
Florence Evina-Ze
Christopher Louie
Aaron McElroy
Jay Kershner
Alex Mozes
Vishnu Kanipakam
Hetal Shah
Anand Janefalkar
Jim Schinella

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